Terms & Conditions

Welcome to Luna’s Boutique. These Terms and Conditions govern your access to our website and the purchase of products from our online store. By using our website or placing an order, you agree to comply with these terms.

1. General Use

• You must be at least 18 years old, or accessing the site under the supervision of a parent or guardian, to make a purchase.

• You agree to provide accurate, complete, and up-to-date registration and order information.

• You may not use our website or products for any illegal or unauthorized purpose.

2. Product Information & Pricing

• Accuracy: We strive to present the colors, design details, and sizing of our modern apparel as accurately as possible. However, exact display colors may vary depending on your monitor or device screen.

• Pricing & Availability: All prices are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time without liability.

3. Orders & Payments

• By placing an order, you are making an offer to purchase the selected items.

• All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order due to limited stock, pricing errors, or suspected fraud.

• Payment processing is securely handled via PayHere. You authorize us (via PayHere) to charge your chosen payment method for the full order amount, including applicable delivery fees and taxes.

4. Shipping & Delivery

• Estimated delivery times are provided at checkout and typically range between 2–5 business days.

• Delivery times are estimates and may vary due to courier schedules, weather conditions, or unforeseen logistics delays. Luna’s Boutique is not liable for minor carrier delays.

5. Returns & Refunds

• All returns, exchanges, and refund claims are strictly governed by our Return & Refund Policy. Returns must be sent back within 7 days in original condition with tags intact, with return shipping costs covered by the customer.

6. Intellectual Property

• All content on this site—including text, graphics, logos, images, product descriptions, and site layout—is the exclusive intellectual property of Luna’s Boutique and protected by copyright laws. Unauthorized reproduction or use is strictly prohibited.

7. Limitation of Liability

• Luna’s Boutique shall not be held liable for any indirect, incidental, or consequential damages arising out of your use of this website or the use of products purchased through our platform.

8. Governing Law

• These Terms and Conditions shall be governed by and construed in accordance with the laws of Sri Lanka.

9. Contact Information
For any questions regarding our policies, terms, or orders, please contact us:

• Email: lunas0boutique@gmail.com

• Phone: 0773820584

• Address: 52/18B, 6th Lane, Convent Lane, Nayakakanda, Hendala, Wattala